FAQ

AnswerOrders can be placed through our online store at e-stavros.gr or by calling us at our phone number +30 24450 41500.

AnswerThe order can be paid by credit or debit card, or by deposit in our bank account. During the order you are asked to choose the payment method you want.

AnswerYou can pay for your order by credit, debit or prepaid Card Switch / Maestro, Visa Debit, Visa Electron and Mastercard and via Paypal.

AnswerAfter you place your order, you will receive a confirmation email. If you do not receive the email, contact our customer service at tel. +30 24450 41500 or email .

AnswerOur store cooperates with the courier company Geniki Taxydromiki. All details on how to send can be found on our site in the Shipping Policy field.

AnswerCash on delivery costs are included in the shipping costs, which amount to 5.00 euros. Cash on delivery is made via shipping: Geniki Taxydromiki.

AnswerFor orders within Greece the shipping cost is free. All details about shipping costs can be found on the site under Shipping.

AnswerE-stavros carries out shipments abroad and cooperates with the Geniki Taxydromiki Please contact us to find the best way to transport your goods to your country.

AnswerThe status of the package can be checked on the website of Geniki Taxydromiki with the shipment number you receive in the email when the shipment of your order has been completed.

AnswerIn the rare case of an accident that could result in a broken product arriving, please keep the packaging as it is and contact us immediately.

AnswerYou can request more information about our products via email at or by phone at +30 24450 41500.